The second-hand marketplace Users Express Frustration Over Sizing Modifications
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
This online marketplace has altered its sizing categories for female and kids' apparel without notifying every member regarding the update.
Online Platforms Response
Numerous buyers and vendors have taken to social media saying Vinted listings now show an altered size classification than originally posted due to the recalibration.
The company said the new system was more in line with similar services.
They have suggested members to examine their items and update the measurements by hand when needed, causing user dissatisfaction.
Size Classification Modifications
Before the change, the sizing featured one number and one letter, like S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement used to be a 12 but now shows as UK 16-18.
Member Stories
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Manual Updates
Another shopper, located in England, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she said.
Marketplace Information
The platform boasts over 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: previously, the platform withdrew an update regarding delivery choices following member complaints.
